Integrations

Connect every conversation to your tools.

FeedbackChat is designed to become the conversation layer of your customer stack.

CRMSlackEmailWebhooksShopAnalyticsWordPressJoomlaMCPAI

CRM

Sync contacts, companies, tags and conversation history.

Slack

Send priority conversations into the channels your teams already use.

Email

Turn email replies into shared customer threads.

Webhooks

Trigger internal workflows for every new lead or message.

Ecommerce

Show orders, delivery status and customer history beside the inbox.

Analytics

Measure conversion, response time and satisfaction by segment.

WordPress

Install the widget through shortcode, block, child theme or a dedicated plugin.

Joomla

Publish chat by template, language, menu or user group.

MCP

Connect controlled internal sources to assist agents and AI assistants.

AI support

Summarize threads, suggest replies and classify conversations by intent.

FeedbackChat AI MCP CMS integrations diagram

Simple architecture

One widget, several ways to connect your tools.

Start with a universal script, then add webhooks, CMS connectors, API and MCP access as your team matures.

Implementation options

Universal script

Add a lightweight JavaScript tag in the website footer. Useful for PHP sites, landing pages, custom CMS and internal apps.

CMS plugin

Prepare a WordPress, Joomla or PrestaShop integration to manage widget key, language, enabled pages and consent.

API and webhooks

Send new leads to CRM, internal tools, billing, Slack or marketing platforms with structured events.

AI/MCP connectors

Expose only useful data to an AI assistant: documentation, order status, customer profile or knowledge base.

CMS

WordPress

Chat widget for business sites, WooCommerce, SEO blogs and lead capture pages.

CMS

Joomla

Flexible module for multilingual sites, associations, public services and editorial portals.

CMS

PrestaShop

Pre-sales support, order tracking, delivery questions and return requests.

CMS

Drupal

Messaging for role-based portals, structured content and complex organizations.

CMS

PHP/MySQL

Direct integration for business apps, intranets and customer extranets.

CMS

Static sites

Fast install on marketing pages, documentation, comparisons and product pages.

Chat integrations for WordPress, Joomla, PrestaShop, AI and MCP

FeedbackChat structures integrations for searches around WordPress chat widget, Joomla chat module, PrestaShop support, PHP live chat, CRM webhooks, AI support assistant, MCP connector and shared inbox. Each integration targets fast deployment, consistent language handling, clear routing and controlled access to business data.