|Features of feedbackchat|
|Live Chat Support Operators Login
|Real Video streaming|
|Real time Text Chat and Website monitoring|
|Web browser interface for Monitoring and Chatting|
|Windows Application interface.
(Using this interface you need not to open web browser, application can stay in system tray)
|Real Audio streaming|
|Visual and audio notification on chat request|
|Real time on-line/offline status on your web site|
|Visitor information - OS,Browser,Language, Many more.|
|Customized canned answers|
|Offline video emails|
|Visitor hits count (counter)|
|Custom chat image (your own graphic for online/offline status)|
|Chat history pop-up on chat pickup|
|Various customizable options|
|All Text/Message in visitor chat window in any language are customizable|
|Ready made templates for visitor chat window|
|Pro-Pop : Proactive pop-ups|
|Various Administrative options such as setup of additional operators, transcripts monitoring etc.|
|Single Support Executive and Multiple Chat Session|
|Administrator Chat Monitoring|
|Support operators rating and login logs|
What do I need ?
You need windows XP with Flash Plugin installed. If you do not have the flash player, you can get it at Macromedia website
How does the service cost ?
You pay a annual fee. Please check the price at http://www.feedbackchat.com/purchase.php
How to transmit video/audio ?
Simple click the audio/video window in your Admin window. You can also Right click and choose parameters for audio/video quality selection.
I am behind a router, does it work ?
Yes, Feedbackchat works with routers.
I am behind a proxy, does it work ?
Yes, Feedbackchat works with proxies.
What is the difference between the free and the registered version ?
The registered version will remove all "unregsiteted free" labels and captions.
Can I customize the online/offline pictures ?
Go to your Admin window and choose the parametrs menu.
Can I disable the video mails and use normail email instead ?
Yes, you can receive normal emails instead of video mails: go to your Admin window and choose the parametrs menu.
Others questions ?
Please contact us HERE